Pet admission policy in our hotels
In Hoteles Catalonia, your pet is also welcome.
We invite you to read the following norms in order to assure you and your pet the most pleasant stay and avoid any possible inconveniences to the rest of our guests:
• ANIMALS ALLOWED: dogs and cats
• PRICE PER NIGHT/ANIMAL: 10€
• MAXIMUM SIZE: up to 20 kg
• RESERVATIONS: room reservations will never be exclusively for pets. Maximum we admit one pet per room.
• FINANTIAL CONDITIONS: we request a deposit of 200 Euros upon check-in in case of possible damages. If damages occur, the hotel will keep the entire deposit. In addition, if the damages exceed the 200 Euros the client must pay the additional charges.
• USE OF COMMON AREAS: pets will not be able to use the common areas such as the restaurant, bar, spa, gym and pool.
• CLEANING SERVICE: the pet must be removed from the room during housekeeping service.
• NOISE AND DISTURBANCE POLICY: in case of any noise or disturbance the hotel reserves the right to discharge the guest and the pet from the hotel.
• USE OF LEASH: pets must be on a controllable leash at all times in the common areas. The pet may be left unattended in the room inside their corresponding kennel. (*Refer to the cleaning service caption).
• The pet is not allowed to use the bed or the towels in the room.
• Proper medical certification with the proper vaccinations must be available upon request.
• The client is responsible for their pet and its behavior at all times.
* Conditions applicable to all of our hotels, except to those in the Caribbean (Catalonia Bávaro, Catalonia Punta Cana, Catalonia Royal Bávaro, Catalonia Gran Dominicus, Catalonia La Romana, Catalonia Riviera Maya, Catalonia Yucatán Beach, Catalonia Playa Maroma, Catalonia Privileged Maroma, Catalonia Royal Tulum and Catalonia Santo Domingo) and to our hotel in Ibiza (Catalonia Ses Estaques), in which pets are not allowed.
Booking with us
- ·Welcome drink
- ·Bottle of water
- ·Early check-in & Late check-out
- ·Best online price guaranteed
- ·Catalonia Pass
- ·Pet admission policy
- ·Discount Canary Residents
Events & Meetings
Companies & agencies