GENERAL TERMS AND CONDITIONS
The terms "you" and "user" are used her to refer to all those individuals who for any reason whatsoever access www.hoteles-catalonia.com (hereinafter, the website) or who use the services provided on the portal. The use of these services shall imply the full and unreserved acceptance and validity of all of the General Terms and Conditions. As a customer, you hereby state that you are of age and have sufficient legal capacity to be bound by these General Terms and Conditions when you contract services from Hoteles Catalonia.
Hoteles Catalonia hereby informs you that the procedures for obtaining the services offered are those described herein, in addition to any specific terms and conditions displayed on screen while you are browsing, so that you are able to state that you are aware and accept such procedures as a requisite to contracting the services offered on the website.
Bookings made through this website shall be covered by warranty through the credit card provided by the user on the form. Failure to check in or cancellations made outside the deadline (less than 24 hours) shall be automatically debited from the credit card used in the amount charged for one night, plus cancellation fees. To cancel a booking, you can call our booking call centre on 902301078 from Mondays to Fridays from 8:30 a.m. to 8 p.m., and on Saturdays and Sundays from 10 a.m. to 2 p.m. and 4 p.m. to 8 p.m. Please call your hotel destination directly outside of our office hours.
The prices are per room and per night. Information about VAT, other indirect taxes and the tourist tax are given with each booking.
The user undertakes to use the services in compliance with law and order, moral standards and proper conduct, in addition to with the provisions in these General Terms and Conditions. Therefore, you undertake not to use the services for unlawful purposes and/or in breach of the provisions set out herein, or that are harmful to the rights and/or interests of third parties, or that could cause damage to the services and/or image of Hoteles Catalonia in any way whatsoever. For the greater convenience and benefit of users, Hoteles Catalonia may, at any time and without prior warning, unilaterally modify the services provided or the operating and technical terms and conditions of use of the services.
Our guests' details are processed in accordance with the abovementioned regulations, and are considered to be up to date and valid unless we are notified otherwise. We would therefore request that you inform us of any changes in your personal details. Any guests or users who wish to do so may at any time request to access, cancel, correct or erase their personal details by contacting HOTELES CATALONIA through our email at email@example.com (Ref: Protección de Datos) or by contacting WANUP through www.wanup.com/es/unsubscribe (in Spanish), www.wanup.com/en/unsubscribe (in English), www.wanup.com/it/unsubscribe (in Italian), www.wanup.com/fr/unsubscribe (in French), www.wanup.com/de/unsubscribe (in German), www.wanup.com/pt/unsubscribe (in Portuguese) or by regular mail using the above reference either addressed to Servicio de Atención al Cliente Promotora Kasde S.A. (Hoteles Catalonia) or Wealth S.A. (Wanup) at their registered offices at C/Castellnou, 61, Barcelona 08017.
Under no circumstances may it be understood that Promotora Kasde S.A. has granted any licence whatsoever or that is has waived, assigned or transferred any of these rights, either in full or in part, nor that it has granted or will grant in the future any rights, specifically, the right to alter, transform, exploit, reproduce, distribute or publicly disclose said contents with the prior express consent in writing of Promotora Kasde S.A. or the corresponding owners. The user may only use the website and its contents for personal and private purposes. Any other use is prohibited and shall require the user to obtain prior express consent in writing from Promotora Kasde S.A.
This website uses the following cookies:
Session cookies are only stored in temporary memory so that they do not permanently save information on your PC's hard drive. These cookies make it possible to store relevant information when a user starts a browsing session.
The main aim of browser cookies is to avoid giving you unwanted recommendations and to suggest dedicated and customised products that will be of interest to you.
These browser cookies are useful for temporarily monitoring Internet browsing sessions. Users may remove these types of cookies before they start to browse other pages on the website.
Statistical cookies give the following information:
The date and time of a user's last visit to our website.
The contents that a user accessed on the last visit to our website.
To compile statistics on the use of our website, we use statistical tools limited to the scope of functions described in the above paragraph. The aim is to find out the number of times users revisit our website and the contents they find most useful.
The website may use the information about your visit to make statistical evaluations and calculations based on anonymous data, as well as to ensure the continuity of the service or to make improvements to our websites. This information shall never be used for any other purpose whatsoever.
Third-party cookies Third-party cookies may also be installed on the website as they make it possible to manage and improve the services they offer. One example of this use are Google Analytics' services.
Notwithstanding the above, users may set their browsers to accept or reject all cookies by default or to be notified on screen whenever they receive a cookie and then decide whether or not to install it on their hard drive. Should you wish to this, we suggest that you select your browser's help menu to find out how to change your current settings. You can also block tracking cookies by using add-ons such as DoNotTrackMe, which can be downloaded from the following website: http://www.abine.com/dntdetail.php.
Notwithstanding the foregoing, you should be aware that disabling cookies may stop certain sections of the website from working properly. Please review your browser's instructions and manuals for further information.
If you use Microsoft Internet Explorer, go to the tools button, select Internet options and then the privacy tab.
If you use Firefox, for Mac click on Preferences from the menu bar, select Privacy and go to the Show Cookies section; and for Windows, click on the menu button, select Options, go to Privacy and then use custom settings for history.
If you use Safari, click on Preferences from the menu bar and then select Privacy.
If you use Google Chrome, go to the menu bar, select options (preferences on Mac), click on advanced settings and then on content settings from the privacy section, and finally mark the cookies you want to delete.
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